Social Intents
Social Intents is a powerful live chat and customer engagement platform designed to help businesses increase conversions and enhance customer service. This tool seamlessly integrates with your website, allowing you to connect directly with visitors in real-time. With Social Intents, you can answer questions, solve problems, and guide users through your site, providing a personalized experience that can lead to increased sales and improved customer satisfaction. One of the standout features of Social Intents is its compatibility with various platforms such as Slack, Microsoft Teams, and email. This flexibility ensures that your team can manage communications efficiently from their preferred environment, enhancing response times and collaboration. Additionally, Social Intents offers customizable chat widgets that can be tailored to match your brand, making the user experience smooth and cohesive. The tool also includes powerful analytics tools that provide insights into chat performance, visitor behavior, and conversion metrics. These analytics help you understand the impact of customer interactions on your business goals and adjust your strategies accordingly. Whether you're a small business or a large enterprise, Social Intents equips you with the tools to build stronger relationships with your customers through effective communication and engagement.
Overview
Social Intents is a powerful live chat and customer engagement platform designed to help businesses increase conversions and enhance customer service. This tool seamlessly integrates with your website, allowing you to connect directly with visitors in real-time. With Social Intents, you can answer questions, solve problems, and guide users through your site, providing a personalized experience that can lead to increased sales and improved customer satisfaction.
One of the standout features of Social Intents is its compatibility with various platforms such as Slack, Microsoft Teams, and email. This flexibility ensures that your team can manage communications efficiently from their preferred environment, enhancing response times and collaboration. Additionally, Social Intents offers customizable chat widgets that can be tailored to match your brand, making the user experience smooth and cohesive.
The tool also includes powerful analytics tools that provide insights into chat performance, visitor behavior, and conversion metrics. These analytics help you understand the impact of customer interactions on your business goals and adjust your strategies accordingly. Whether you're a small business or a large enterprise, Social Intents equips you with the tools to build stronger relationships with your customers through effective communication and engagement.
Pricing
| Plan | Price | Description |
|---|---|---|
| Starter | $49.00 Per Month | 25% Off Yearly Plans |
| Basic | $79.00 Per Month | 25% Off Yearly Plans |
| Pro | $132.00 | 25% Off Yearly Plans |
Key features
Live chat integration
Seamlessly integrates with your website to provide real-time customer support and engagement.
Email list building
Captures and grows your email list with customizable pop-up forms and targeted messaging.
Conversion tracking
Monitors user interactions and conversions to optimize marketing strategies and improve ROI.
Automated messaging
Sends automated, personalized messages based on user behavior to enhance customer experience.
Multi-platform support
Works across various platforms including websites, mobile apps, and social media channels.
Real-time analytics
Provides detailed insights and analytics on user behavior, chat performance, and customer engagement.
Pros & Cons
Pros
- Custom branding options
- Proactive chat triggers
- Customer segmentation
- Scalable solutions
- Integration capabilities
Cons
- Limited customization options
- Price point concerns
- Integration complexities
- Scalability issues
- Support response times
Rating Distribution
Screenshots
User Reviews
View all reviews on G2Great messaging tool
What do you like best about Social Intents?
It allows me to create multiple groups, chats and teams. There is no lag at all and it works smoothly. Staying in contact with team members is imperative in WFH world. Staying connected is very easy with it.
What do you dislike about Social Intents?
Nothing yet. I like it very much. First time I needed time to a hang of it.
What problems is Social Intents solving and how is that benefiting you?
WFH has isolated the teams a lot, it has created an office-like environment by keeping the employees connected via chat and calls.
Social Intents
What do you like best about Social Intents?
I like that I can chat with a person in real -time. Social Intent allows me to provide answers to a hundreds of student on Microsoft Teams with ease. The online support is great as well.
What do you dislike about Social Intents?
There is not too much I d...
Easy to set up, though less customizable than others
What do you like best about Social Intents?
Setup was incredibly simple - developer was able to do it in a day, adjust to our branding, get it integrated with Slack. I was able to set the rules on when it would run, set up defaults, invite others to help manage the queue of questions. All very strai...
Socially available
What do you like best about Social Intents?
I enjoy being able to engage with coworkers and stay in contact with others on a professionally.
What do you dislike about Social Intents?
So far I have no dislikes about social intent
What problems is Social Intents solving and how is that benefiting yo...
Very technical especially if you working for support
What do you like best about Social Intents?
Ever since I started working for Amazon support it helps and is efficient
What do you dislike about Social Intents?
The jamming of the system and the internet plays a big role
Recommendations to others considering Social Intents:
Make use of it as its ea...
Company Information
Alternative Ai Chatbot tools
FAQ
Here are some frequently asked questions about Social Intents.
Social Intents is an AI-driven platform that enhances customer service by integrating live chat and advanced AI chatbots, connecting with tools like Microsoft Teams, Slack, Google Chat, Zoom, and Webex.
Yes, Social Intents supports multiple websites based on the chosen subscription plan. You can select a plan that fits your needs for managing chat across different domains.
Social Intents prioritizes data security by implementing robust measures to protect customer information. Users should review the platform’s privacy policies to understand how data is managed and secured.
Social Intents offers highly customizable chat widgets, allowing you to tailor the appearance and functionality to match your brand’s identity, including colors, logos, and chat behavior.
Social Intents integrates with your existing communication tools, allowing you to manage customer interactions through live chat and AI-powered chatbots trained on your website data. It supports pre-chat surveys, proactive invites, and customizable widgets.
Yes, Social Intents offers a 14-day free trial of its Pro plan, allowing you to explore all features and determine if it meets your business needs without any commitment.
No, Social Intents does not require long-term contracts. You can cancel your subscription at any time without penalty, providing flexibility for your business.
Social Intents provides comprehensive support, including help guides, tutorials, and a responsive customer service team to assist with setup, integration, and ongoing use of the platform.