Landbot
Interactive chatbot platform for customer engagement.
Overview
Landbot is an innovative tool designed to revolutionize the way businesses engage with their customers through conversational experiences. This platform allows users to create interactive chatbots without the need for extensive coding knowledge, making it accessible to marketers, customer support teams, and entrepreneurs alike. With its intuitive drag-and-drop interface, Landbot enables the seamless creation of chatbots that can be integrated into websites, social media platforms, and even WhatsApp.
The versatility of Landbot lies in its ability to automate interactions, gather insights, and facilitate a personalized communication flow that enhances customer satisfaction and engagement. Users can design complex conversational paths that include multimedia elements like images, videos, and GIFs, alongside traditional text responses. This enhances the user experience, making interactions more engaging and dynamic.
Landbot also offers robust analytics tools that help users track the performance of their bots, analyze customer interactions, and optimize their conversational strategies accordingly. Whether it's generating leads, providing customer support, or conducting surveys, Landbot provides a flexible and efficient solution to meet a variety of business needs.
Pricing
| Plan | Price | Description |
|---|---|---|
| STARTER | €40.00 500 Chats Per Month | For individuals & small businesses that need customizations. |
| PRO | €100.00 2500 Chats Per Month | For mid-size businesses, agencies & growing startups. It includes everything in Starter plus: |
| BUSINESS | Starting at €400.00 | For large businesses looking for a custom plan & priority support. It includes everything in PRO, plus: |
| WhatsApp BUSINESS | Starting at €400.00 | For large businesses & startups looking for a custom plan & priority support. It includes everything in PRO, plus: |
| WhatsApp PRO | €200.00 1000 Chats | - |
Key features
Intuitive chatbot builder
Easily create chatbots with a drag-and-drop interface, no coding skills required.
Customizable templates
Choose from a variety of templates to quickly start and tailor them to your needs.
Multi-platform integration
Seamlessly integrate your chatbot with websites, WhatsApp, and other messaging platforms.
Advanced analytics
Track user interactions and gather insights to optimize the chatbot’s performance and user experience.
AI and NLP capabilities
Incorporate artificial intelligence and natural language processing to handle complex user queries.
24/7 customer support
Access continuous support to ensure your chatbot operates smoothly around the clock.
Pros & Cons
Pros
- Scalable deployments
- Real-time modifications
- Interactive media support
- Comprehensive language support
- Secure data handling
Cons
- Steep learning curve
- Limited design options
- Dependency on integrations
- Higher cost tiers
- Occasional glitches
Feature Ratings
Based on real user reviews, here's how users rate different features of this product.
User Interface Design
As reported in 57 Landbot reviews. Provides the ability to drag-and-drop elements into the application to customize interface.
Based on 57 reviewsBased on 61 Landbot reviews. Provides tools for inserting brand logos, colors, quotes, and other proprietary content.
Based on 61 reviewsProvides base-level application templates to build atop and customize for specifc users and actions. This feature was mentioned in 53 Landbot reviews.
Based on 53 reviewsAs reported in 63 Landbot reviews. Allows the creation ofpage sequences, forms, and libraries for users navigating the application.
Based on 63 reviewsData Control
Based on 40 Landbot reviews. Lets users add data from existing sources when creating the initial application or changing data sources.
Based on 40 reviewsContinuously updates data as users or external data sources are edited. This feature was mentioned in 47 Landbot reviews.
Based on 47 reviewsEncrypts or provides some form of firewall to prevent external parties from accessing sensitive data. This feature was mentioned in 49 Landbot reviews.
Based on 49 reviewsPublishing
Based on 55 Landbot reviews. Releases the application for access on desktop or mobile devices.
Based on 55 reviewsAs reported in 60 Landbot reviews. Lets users build cross-platform applications or provide specific templates for different device types.
Based on 60 reviewsBased on 51 Landbot reviews. Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.
Based on 51 reviewsCommunication
As reported in 28 Landbot reviews. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.
Based on 28 reviewsDelivers notifications to both sides of the conversation. This feature was mentioned in 25 Landbot reviews.
Based on 25 reviewsBased on 23 Landbot reviews. Sends automated emails to further engage clients and potential clients.
Based on 23 reviewsBased on 27 Landbot reviews. Allows for live chat to be enabled within the app for customer help.
Based on 27 reviewsAllows agents to join a customer's browser session and navigate through the website with them. This feature was mentioned in 20 Landbot reviews.
Based on 20 reviewsInternal Use
As reported in 27 Landbot reviews. Allows users to customize chat colors, text, logos, and branding.
Based on 27 reviewsArchives conversations in a separate location for later reference. 22 reviewers of Landbot have provided feedback on this feature.
Based on 22 reviewsBased on 23 Landbot reviews. Enables employees to denote potential customers.
Based on 23 reviewsBased on 22 Landbot reviews. Establishes a knowledge base for employee reference during conversations.
Based on 22 reviewsAs reported in 23 Landbot reviews. Provides a central location for help requests, helping employees respond sooner.
Based on 23 reviewsAllows for the creation of profiles for contacts and customers. This feature was mentioned in 22 Landbot reviews.
Based on 22 reviewsMessenger
Based on 31 Landbot reviews. Mapped-out responses for conversations.
Based on 31 reviewsArtificial intelligence (AI) and chatbot involvement. This feature was mentioned in 27 Landbot reviews.
Based on 27 reviewsAs reported in 31 Landbot reviews. Live human component of conversations.
Based on 31 reviewsQuality of interface for designing and customizing conversation maps. 33 reviewers of Landbot have provided feedback on this feature.
Based on 33 reviewsChannels
Conversations enacted over social media. This feature was mentioned in 26 Landbot reviews.
Based on 26 reviewsBased on 33 Landbot reviews. Conversations enacted through embedding or pop-ups on websites.
Based on 33 reviewsAs reported in 22 Landbot reviews. Conversations enacted through text message (SMS).
Based on 22 reviewsConversations enacted through voice assistants. This feature was mentioned in 19 Landbot reviews.
Based on 19 reviewsAs reported in 22 Landbot reviews. Conversations enacted through other channels.
Based on 22 reviewsCustomers
As reported in 26 Landbot reviews. Overall quality of customer targeting based on needs or situations.
Based on 26 reviewsAs reported in 28 Landbot reviews. Creation and modification of customer profiles based on conversations.
Based on 28 reviewsAs reported in 29 Landbot reviews. Reporting based around specific and overall conversation results.
Based on 29 reviewsAs reported in 31 Landbot reviews. Capture and organization of leads from conversations.
Based on 31 reviewsSuccess rate of conversations leading to customer purchases. This feature was mentioned in 30 Landbot reviews.
Based on 30 reviewsResponses
As reported in 126 Landbot reviews. Customize your chat workflows with rules and automations.
Based on 126 reviewsBased on 122 Landbot reviews. Control who the chatbot converses with (and when).
Based on 122 reviewsHas the ability to connect interlocator with a human agent when the need arises. This feature was mentioned in 105 Landbot reviews.
Based on 105 reviewsCan provide interlocators with menus, through which they can choose a relevant response. This feature was mentioned in 109 Landbot reviews.
Based on 109 reviewsBased on 89 Landbot reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.
Based on 89 reviewsPlatform
Provide tools for live chat on one's website. 101 reviewers of Landbot have provided feedback on this feature.
Based on 101 reviewsAllows easy integrations with applications, such as messenger applications, APIs, and customer support tools. This feature was mentioned in 114 Landbot reviews.
Based on 114 reviewsAs reported in 114 Landbot reviews. Has the ability to customize look and feel of chatbot to match` company branding.
Based on 114 reviewsBased on 110 Landbot reviews. Gives user the ability to analyze conversations with the chatbot and see its performance.
Based on 110 reviewsAllows users to test the efficacy of various responses through A/B testing. 83 reviewers of Landbot have provided feedback on this feature.
Based on 83 reviewsAs reported in 88 Landbot reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc.
Based on 88 reviewsCan collect and store information from interlocators, such as email, phone number, etc. 119 reviewers of Landbot have provided feedback on this feature.
Based on 119 reviewsLead Monitoring
Provides features to create and manage lists of potential customers This feature was mentioned in 56 Landbot reviews.
Based on 56 reviewsBased on 55 Landbot reviews. Monitors form’s performance and contribution to the sales pipeline
Based on 55 reviewsIdentifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page 44 reviewers of Landbot have provided feedback on this feature.
Based on 44 reviewsData Capture
Records leads using different types of devices This feature was mentioned in 53 Landbot reviews.
Based on 53 reviewsCaptures form submissions from existing forms on websites or landing pages 55 reviewers of Landbot have provided feedback on this feature.
Based on 55 reviewsBased on 42 Landbot reviews. Captures leads across social media channels
Based on 42 reviewsAs reported in 46 Landbot reviews. Captures measurable, real customer data gathered directly from a website
Based on 46 reviewsAnalytics
Exports and imports lead data to and from various formats like plain text, spreadsheets, etc. This feature was mentioned in 45 Landbot reviews.
Based on 45 reviewsSupports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc. This feature was mentioned in 50 Landbot reviews.
Based on 50 reviewsCustomization
Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter This feature was mentioned in 49 Landbot reviews.
Based on 49 reviewsChanges colors, calls to action, or form length to personalize lead capture 55 reviewers of Landbot have provided feedback on this feature.
Based on 55 reviewsProvides pre-configured templates that can be customized by users 55 reviewers of Landbot have provided feedback on this feature.
Based on 55 reviewsIntegrates with sales and marketing software solutions to transfer lead data between them This feature was mentioned in 53 Landbot reviews.
Based on 53 reviewsGenerative AI
As reported in 21 Landbot reviews. Allows users to generate text based on a text prompt.
Based on 21 reviewsBased on 21 Landbot reviews. Condenses long documents or text into a brief summary.
Based on 21 reviewsAs reported in 10 Landbot reviews. Allows users to generate text based on a text prompt.
Based on 10 reviewsCondenses long documents or text into a brief summary. 10 reviewers of Landbot have provided feedback on this feature.
Based on 10 reviewsRating Distribution
Screenshots
User Reviews
View all reviews on G2It's definitely the best chatbot development software platform for WhatsApp.
What do you like best about Landbot?
The first thing that stood out for me the most on landbot was their customer support. They are exceptionally quick with their responses, and on the first day that I had a problem at least 5 of their customer support team members reached out to me to assist. I even got a lengthy phone call within 12 hours of issuing a support request. They are very efficient, professional, and friendly. It is not often that these automation platforms are that well organized in their customer support area.
The integration features are exceptionally user-friendly as well, and compatible with many other automation platforms. Moreover, the implementation of your chatbot flows into WhatsApp is quick and easy if you know basic development (API keys may be the most complex piece of knowledge one would need to do this.) Otherwise, the platform is easy to use and welcoming to new developers.
What do you dislike about Landbot?
I'd even put it as one of the top chatbot development software panels for websites too, however, they lack professionalism in this area and their privacy features and data protection plans seem elusive and near non-existent when it comes to websites. For this reason, my frequency of use as a chatbot developer relies on the necessity of my clients. (If they want a WhatsApp chatbot, this platform is my go-to. If they want a website chatbot, however...)
What problems is Landbot solving and how is that benefiting you?
One of the limitations i found with landbot is that WhatsApp doesn't support as many features as other platforms landbot works with. Because of that, I couldn't take full advantage of some of the more advanced features when I was building my first chatbot for WhatsApp using landbot. This is primarily due to WhatsApp's limitations rather than an issue with landbot itself.
Landbot, one of the best tools to be competitive in lead generation
What do you like best about Landbot?
Landbot is the next thing on the market of the lead generation. I personnaly use it as landing pages for ads and when you know how to use it, it works perfectly and is really competitive compared to other tools. Even more than this, the staff itself and the suppo...
My review about the Landbot tool
What do you like best about Landbot?
I love how Landbot simplifies chatbot creation with a no-code interface, making it accessible for anyone to build highly engaging and interactive bots.
What do you dislike about Landbot?
Some times the UI struggle and needs a refresh, but to be fair every single...
Landbot, the new tool to automate lead generation
What do you like best about Landbot?
What I particularly love is its ease of use, even without advanced technical skills, and its extensive customization options to meet specific user needs
What do you dislike about Landbot?
Sometimes i kinda dislike the UI because it tend to slow down when you're ...
Most powerful chatbot builder on the market
What do you like best about Landbot?
Landbot is really easy for non-technical people to use and has lots of capabilities for integrations so you can use your own custom code. The inbuilt logic is very sophisticated, much more potential for branching / conditional logic / more complex rules, than eve...
Company Information
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FAQ
Here are some frequently asked questions about Landbot.
Landbot is an intuitive no-code chatbot platform that allows users to create conversational chatbots designed to automate interactions, capture leads, and streamline customer service processes.
Yes, Landbot can be integrated with various CRM systems, email marketing platforms, and other tools such as Slack, Zapier, and Google Sheets to enhance functionality and streamline data flow.
Landbot provides support through various channels including a knowledge base, video tutorials, and direct support via email or chat to assist users in creating and deploying their chatbots.
Landbot supports multiple languages, allowing users to create chatbots that can interact with customers in their native language, enhancing the user experience and accessibility.
To create a chatbot using Landbot, you can sign up on their platform, choose a template or start from scratch, and use the drag-and-drop interface to add questions, responses, and logic to build your chatbot.
Yes, Landbot offers a free trial that allows users to explore the features and capabilities of the platform before committing to a paid plan.
Yes, Landbot allows for the integration of payment gateways such as Stripe, which enables users to process payments directly through the chatbot interface.
Landbot complies with GDPR and other privacy regulations to ensure that all data collected by chatbots is handled securely. Users can also customize their chatbot’s privacy settings to add additional layers of security.
