REVE Chat
Innovative chat and chatbot platform for businesses.
Overview
REVE Chat is a comprehensive communication tool offering both live chat and chatbot functionalities. Designed to boost customer engagement, it provides advanced features such as video chat, co-browsing, and an integrated ticketing system. This platform supports various channels including websites, Facebook, Instagram, and WhatsApp, catering to a wide range of industries like banking, education, and real estate. With both pre-built chatbots and customizable SDKs, REVE Chat is adaptable to meet diverse business needs.
What sets REVE Chat apart is its user-friendly interface and seamless integration capabilities. Businesses can easily incorporate it into their existing systems, enhancing their customer support and engagement strategies. The platform is equipped with features like sentiment analysis and machine learning for evolved customer interaction, helping businesses stay ahead of the competition.
Additionally, REVE Chat provides a dedicated account manager and priority customer support to ensure businesses get the most out of their investment. Whether you're looking to automate customer inquiries or provide a more personal touch with live interactions, REVE Chat offers flexible solutions to streamline your communication processes.
Key features
Live chat solution
REVE Chat provides an enhanced live chat platform, allowing businesses to engage with their customers directly on their websites and through various messaging channels.
Video chat capability
The tool supports video chat, enabling real-time face-to-face interaction with customers, which can enhance support and engagement levels.
Multi-channel support
REVE Chat integrates with numerous platforms including Facebook, Instagram, and WhatsApp, ensuring businesses can connect with customers through their preferred channels.
Customizable chatbots
Businesses can build and deploy their chatbots using REVE Chat’s intuitive builder or SDKs, making it easy to tailor the experience to specific needs.
Co-browsing feature
REVE Chat's co-browsing capability allows support agents to guide customers through live sessions securely, providing excellent customer service and problem resolution.
Pros & Cons
Pros
- User-friendly interface
- Seamless integration
- Dedicated account manager
- Advanced AI capabilities
- Extensive channel reach
Cons
- Limited customization options
- Sparse customer analytics
- Complex initial setup
- Resource-intensive learning curve
- Occasional support delays
Rating Distribution
Screenshots
User Reviews
View all reviews on G2Increase Conversions and Customer Satisfaction
What do you like best about REVE Chat?
Customer satisfaction with live chat. It boosts my business by improving customer experience. Its live chat, automation, and analytics features are all useful for businesses looking to increase conversions and improve customer satisfaction.
What do you dislike about REVE Chat?
Only 14 days free trial. It should be increased I think so.
What problems is REVE Chat solving and how is that benefiting you?
I was looking for ways to increase conversions and customer satisfaction by providing quick and efficient communication with my website visitors. REVE Chat is a web-based software that is user-friendly, easy to navigate and customizable tools. It helps me to boost sales and conversion rates. I got good experience with REVE Chat so far.
Great Experience!
What do you like best about REVE Chat?
The interface / operating system is user-friendly.
I Love how it has all the chats in one window/tab instead of having multiple open
also love the options of having the files and other attachments - kinda like an express email / chat app
What do you dislike ab...
Great solution to provide assistance to customers
What do you like best about REVE Chat?
I like this software because it is a platform that provides its users with multiple channels for their communication with clients, in which the same client is the one who chooses where to communicate, whether through voice chat, video chat, Facebook messaging, ...
Multichannel software for customer interaction and live chat.
What do you like best about REVE Chat?
I like REVEC because it offers a wide range of capabilities and features, ranging from the reliable live chat functionality to a more interactive voice / video chat setup and the familiarity and versatility that comes with Facebook and Viber messages, between o...
Software with cloud-based multichannel with the best real-time assistance to visitors.
What do you like best about REVE Chat?
I like The live chat add-on of the REVE Chat software for my WordPress website, I also like the features such as screen sharing and joint navigation, department management, and the best to be able to customize the interaction of each client through multiple cha...
Company Information
Alternative Ai Chatbot Builder tools
FAQ
Here are some frequently asked questions about REVE Chat.
REVE Chat is a communication platform that helps businesses enhance their customer engagement and support through live chat and chatbot offerings. It integrates with various channels like websites and social media to provide seamless interaction.
Yes, REVE Chat includes video chat capabilities. This feature allows businesses to conduct real-time face-to-face interaction with their customers, offering a more personalized experience and enhancing customer satisfaction.
REVE Chat offers priority customer support, with access to a dedicated account manager who provides individualized assistance and helps optimize the platform's use for specific business needs.
REVE Chat is versatile and serves multiple industries including banking, education, real estate, and more. Its features are designed to meet the unique communication and engagement needs of various sectors.
REVE Chat offers integration with popular social media platforms such as Facebook, Instagram, and WhatsApp. This allows businesses to manage conversations across different channels from a single interface, improving customer service and engagement.
REVE Chat provides customizable chatbots that businesses can tailor to their specific needs. Users can use the visual bot builder or SDKs to create bots that match their workflow and customer service strategies.
Yes, REVE Chat offers a free trial, allowing businesses to test the platform's capabilities and assess its fit for their operations before committing financially.
Yes, REVE Chat offers enterprise-level features and customization options, making it suitable for large organizations seeking to enhance their customer engagement with scalable solutions.
