AtlasRTX helps businesses improve customer engagement.

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Overview

AtlasRTX is a conversational AI platform designed to support businesses in enhancing their customer experience. It provides tools to manage customer inquiries more efficiently, allowing companies to respond instantly to questions and concerns. With the power of AI, AtlasRTX can handle multiple conversations at once, making customer service smoother and faster.

This platform is user-friendly and designed for integration into various channels like websites, social media, and messaging apps. It allows businesses to maintain a constant line of communication with their customers. AtlasRTX helps in gathering insights through customer interactions, which can be crucial for improving products and services.

By using AtlasRTX, companies can reduce the workload on their customer service teams. It empowers them to focus on more complex customer issues while the AI handles straightforward inquiries. This leads to better productivity and a more satisfied customer base.

Key features

AI-Powered Chatbot

Offers quick responses to customer inquiries without human intervention.

Multi-Channel Support

Integrates with various platforms including websites, social media, and messaging apps.

Customizable Templates

Allows businesses to create personalized responses and workflows to suit their needs.

Analytics and Insights

Provides data on customer interactions to help improve service quality.

24/7 Availability

Ensures customers can get answers anytime, enhancing their experience.

User-Friendly Interface

Easy to navigate for both customers and staff, requiring minimal training.

Seamless Integration

Can be easily connected with existing customer relationship management systems.

Scalability

Grows with your business needs, handling increased amounts of queries efficiently.

Pros & Cons

Pros

  • Increased Efficiency
  • Cost Effective
  • Enhanced Customer Satisfaction
  • Data Collection
  • Flexible Deployment

Cons

  • Limited Understanding
  • Initial Setup Time
  • Dependency on Internet
  • Potential for Miscommunication
  • Less Personal Touch

Rating Distribution

5
6 (100.0%)
4
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3
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Screenshots

5.0
Based on 6 reviews
Sayam R.Data Analyst - Marketing OpsSmall-Business(50 or fewer emp.)
January 19, 2023

Power of AI that change your outlook towards Business forever

What do you like best about AtlasRTX?

AtlasRTX can change the outlook of how business with AI can impact the Customer Experience it can give you better leads with shorter sales cycles.

AtlastRTX most specifically focuses on the most recent trends, and it's future of AI-driven business.

What do you dislike about AtlasRTX?

It can take some time for the team to learn.

But it does not have any disadvantages.

What problems is AtlasRTX solving and how is that benefiting you?

Marketing & Branding efforts, Better sales cycles and leads!

Read full review on G2 →
Chris H.Vice President of SalesEnterprise(> 1000 emp.)
February 4, 2022

Changed our business forever!

What do you like best about AtlasRTX?

Working with the team at AtlasRTX was like working with trusted friends. The individual attention that they provided was second to none. When you sit down with the AtlasRTX team and explain your vision for the partnership they listen. I always felt like I was...

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Janell W.Marketing DirectorSmall-Business(50 or fewer emp.)
April 22, 2022

The Power of Humans & Ai

What do you like best about AtlasRTX?

The AtlasRTX team has an intuitively focus on business and consumer trends that drive how we are and how we will drive conversions in the future.

What do you dislike about AtlasRTX?

Nothing to dislike about the product or team.

What problems is AtlasRTX solvin...

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Dave H.Director of MarketingMid-Market(51-1000 emp.)
August 2, 2021

Better than I ever expected!

What do you like best about AtlasRTX?

The AtlasRTX team provides a level of service that is unparalleled in the virtual assistant business. They've always provided me with effective solutions to any gaps I've found in my marketing and outreach efforts. A first-class team that always goes above and b...

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Stuart G.Executive AdvisorSmall-Business(50 or fewer emp.)
August 4, 2022

Amazing way to communicate with your attendees!

What do you like best about AtlasRTX?

We had a 15,000 person event, and the AtlasRTX Digital Assistant was a lifesaver to help attendees navigate the 3 day conference.

What do you dislike about AtlasRTX?

There was nothing that we disliked. It was such an added benefit that there wasn't any negative...

Read full review on G2 →

Company Information

LocationPark City, US
Founded2016
Employees58
Twitter@atlasrtx
LinkedInView Profile

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FAQ

Here are some frequently asked questions about AtlasRTX.

AtlasRTX is an AI-driven conversational platform designed to improve customer service.

It uses artificial intelligence to provide automated responses to customer inquiries across multiple channels.

Yes, AtlasRTX allows businesses to create personalized response templates.

Yes, AtlasRTX is designed to be available around the clock for customer inquiries.

You can integrate AtlasRTX with websites, social media, and many messaging apps.

AtlasRTX offers analytics tools that show customer interaction data for performance review.

Yes, AtlasRTX can be scaled to fit businesses of all sizes, including small ones.

AtlasRTX provides customer support for any issues during setup and operation.